Terms of Use

These terms of use govern the use of the supplier.cloud platform by registered companies and their users. Deviating or supplementary provisions of a signed usage contract prevail over these terms.

The platform supports companies in supplier compliance management: capturing suppliers, evidence and certificates, dispatching and evaluating questionnaires, validations and supplier audits by independent auditors, and reports. The platform provides no legal advice and is not a certification body; responsibility for compliance remains with each company.

Registration requires truthful information about the company and the acting person. Production accounts are verified and activated by the platform administration before first use. Credentials must be kept confidential; actions via an account are attributed to the account holder. Taking over existing company records is only possible via the designated application procedure.

Users undertake to upload only content for which they hold the necessary rights, not to submit false evidence or misleading information, not to misuse the platform (no spam, no automated mass queries, no circumvention of security mechanisms) and to comply with the laws applicable to them.

Uploaded documents and their metadata are immutable after upload; visibility is controlled by the owner within the platform functions. Validations, questionnaire evaluations and audit results reflect the state of review at the respective time and are no guarantee of a company’s future conformity.

Chargeable services (e.g. validations, audits, add-on packages) are displayed with their price before being triggered and must be confirmed explicitly. The prices displayed at the time of confirmation apply; invoicing follows the contract.

The platform is operated with reasonable care; maintenance windows and further development may lead to temporary restrictions. The scope of functions and these terms may be adapted; material changes are announced via the platform.

To the extent permitted by law, the operator’s liability for slight negligence as well as for indirect and consequential damage is excluded. Liability for unlawful intent and gross negligence remains unaffected. The operator does not warrant the accuracy of data submitted by users or third parties.

Access may be suspended in case of violations of these terms, suspected abuse or payment default; statutory and contractual termination rights remain unaffected. Data retention and deletion are governed by the privacy notice and the usage contract.

Swiss law applies, excluding its conflict-of-law rules. To the extent permitted by law, the exclusive place of jurisdiction is Winterthur, Switzerland.